What if my truck did not pick up my items on time?

We strongly suggest both Shipper and Vendor to communicate among each other regarding shipping process and pick up time to ensure items are delivered on-time. We strongly suggest both Shipper and Vendor to communicate among each other regarding shipping process and pick up time to ensure items are delivered on-time.
If the Vendor is still late even after your contact with them, please share us your feedback through "Contact Us" so we can educate our Vendor to provide better services.

Please kindly be informed that the refund policy is applied on case to case basis upon our investigation.